We have found the issues with downloading documents from Veraciti is a Chrome Browser setting. Do correct this you need to follow the steps below, this will stop the problem:

To turn off in-line PDF viewing in Chrome you need to:

1. Type chrome:settings in the address bar
2. Under Privacy and Security, click on Site Settings (or search for "PDF" in the settings search bar)
3. Click on PDF Documents (You may have to expand 'Additional content settings' to see this option)
4. Turn on the Download PDF files instead of automatically opening them in Chrome option

This will cause any PDF file(s) to automatically save to your computer instead of using Chrome's inline PDF viewer.

Article #601
Chrome, PDF
Updated On: 10/27/2020 Index
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